Privacy Policy

IADIGITEK S.L. is committed to respecting your privacy and ensuring the protection and security of your personal data. We design all our products and services with your privacy in mind. We work with experts across various fields, including legal, security, and others, to ensure that no decision is made without safeguarding your privacy.

You should read this Privacy Policy carefully, as it is written clearly and simply so that you can understand it and freely decide whether you wish to provide your personal data to IADIGITEK S.L.

1. Data Controller

• {appName} is owned by IADIGITEK S.L., which processes your data as the Data Controller.
• Registered address: Calle Príncipe de Vergara, 132, 28002, Madrid, Spain.
• Tax ID (NIF): B22985964
• Data Protection Officer (DPO): privacy@iadigitek.com

2. For What Purposes Will We Process the User's or Subscriber's Personal Data?

Your personal data will be processed by the Data Controller for the following purposes:

• Managing the subscription and provision of services contracted by the User or Subscriber.
• Enabling the features and services offered through {appName}.
• Processing and responding to requests, incidents, complaints, claims, and/or the exercise of User or Subscriber rights.
• Maintaining, supporting, and updating {appName}, as well as resolving technical or other issues related to the application.
• Preparing anonymous statistical reports regarding access habits and activity carried out by Users or Subscribers.

3. What Data Will Be Processed?

Processing your personal data is necessary to give you access to all functionalities offered through {appName} and, where applicable, to send you information related to the service. To provide the service, the following data will be collected and processed:

• Identification: A unique internal code will be generated for each User or Subscriber, used exclusively for operational purposes within the platform.
• Content uploaded by the User or Subscriber:
  Some application features allow or require the User or Subscriber to upload their own content (such as text or images). This content may include personal data, such as photographs showing you or third parties, or text containing identifying information. Such data will be processed solely to enable the corresponding functionality and provide the requested service. If you submit an inquiry or claim, the necessary data will be processed to resolve it.
• Identifying data: Name, surname(s), and identification document number (DNI).
• Contact data: Phone number, email address.
• Banking data: Bank account details and, where applicable, mobile operator invoices.

4. Obligation to Provide Data

The data requested or generated by {appName} are generally mandatory to fulfill the purposes established. Otherwise, it may be impossible to provide the service.

5. What is the Legal Basis for Processing Your Data?

The legal bases for processing your data are:

6. With Whom Will Your Data Be Shared?

Your data may be shared with:

• Companies within the same corporate group, exclusively for internal administrative purposes.
• Public administrations and competent authorities, for legal reasons relating to their designated responsibilities.

In specific cases, data may be disclosed to:

1. Comply with legal proceedings such as court orders, subpoenas, or government investigations.
2. Investigate, prevent, or take action regarding illegal activities, fraud, or violations of rights.
3. Protect the rights, property, or safety of our company, Users or Subscribers, employees, or others.

Providers and service partners necessary for the provision of the service may also receive data.

7. Where Do We Store Your Information?

The company responsible for this service operates from Europe and complies with applicable personal data protection regulations. To ensure proper operation of the platform and efficient service delivery, your personal data may be stored and processed on servers located both in Europe and the United States, managed by technology providers such as Amazon Web Services (AWS).

If you access the service from another jurisdiction, be aware that the information you provide may be transferred, stored, and processed outside your country of residence, including in countries that may not offer an equivalent level of data protection to that of the European Union. In such cases, we implement safeguards in accordance with the GDPR, including Standard Contractual Clauses approved by the European Commission.

8. How Long Will We Retain Your Data?

In general, your data will be retained for as long as necessary to fulfill the purposes for which they were collected. Data may be stored for a longer period when legally required, remaining blocked and accessible only to competent authorities for the duration of applicable legal limitation periods. After such periods, the data will be deleted in accordance with applicable regulations.

Specifically, regarding content (text, images) uploaded by the User or Subscriber that is processed by the AI tool, the data will be kept in memory on our servers for a maximum period of 24 hours, the time required to provide the service. They are not stored on any permanent medium.

Additionally, Users or Subscribers should be aware that information may remain on the device where the application is installed, as well as in its local storage. It is the user's responsibility to uninstall the application and/or delete local device storage.

9. Providers

We work with third parties for proper service delivery who may also be involved in processing your data. Please review their Privacy Policies to understand how your data is processed:

• AWS
• Google
• OpenAI
• Anthropic
• xAI
• Perplexity

10. User or Subscriber Responsibilities

The User or Subscriber:

• Guarantees that they are over 14 years old and, in the case of subscription features, that they have obtained prior authorization from parents, guardians, or legal representatives. They also guarantee that the data they provide is true, accurate, complete, and up-to-date.
• Is responsible for the accuracy of all data communicated and will keep the information properly updated to reflect their real situation.
• Is liable for any false or inaccurate information they provide.
• If providing third-party data, declares having obtained their consent and undertakes to inform them of this Privacy Policy, exempting the Controller from any liability.

11. Exercise of Rights

You may send a request to privacy@iadigitek.com with the subject "Data Protection" at any time and free of charge to:

• Revoke previously granted consent.
• Obtain confirmation as to whether the Data Controller is processing personal data concerning you.
• Access your personal data.
• Rectify inaccurate or incomplete data.
• Request deletion of your data when, among other reasons, they are no longer necessary for their original purpose.
• Request limitation of processing when legally appropriate.
• File a complaint regarding the protection of your personal data with the competent supervisory authority.

12. Security Measures

The Data Controller will process User or Subscriber data with absolute confidentiality at all times, maintaining secrecy as required by applicable regulations, and adopting necessary technical and organizational measures to ensure data security and prevent alteration, loss, unauthorized processing, or access, considering the state of technology, the nature of stored data, and the risks involved.

13. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy to adapt it to new legislation or industry practices. An updated version with the corresponding effective date will be published.